Return & Refund Policy

No Return & No Refund Policy

At Lilbucker, all purchases made through lilbucker.com are final.

We do not offer returns, refunds, or cancellations once an order has been processed or dispatched.

However, if you receive a product that is damaged or defective, we will provide an exchange subject to the conditions mentioned below.

Damaged or Defective Products

If your product arrives damaged or defective, you may request an exchange.

For an exchange request to be considered:

• A complete parcel opening/unboxing video is mandatory.
• The video must clearly show the courier parcel/package being opened from the sealed condition.
• The damage or defect must be clearly visible in the video or supported with photographs.
• You must inform us of the issue within 2 days (48 hours) of delivery.
• Please provide your order number along with the unboxing video and relevant photos.

Claims without a proper parcel-opening/unboxing video may not be accepted.

Exchange Options

If the damage or defect is verified by our team, you may choose either:

1. Exchange the damaged/defective product for the same product, subject to availability; or
2. Choose another product of the same value from Lilbucker.

If the selected replacement product has a higher value, the difference in price will need to be paid by the customer.

Important

Please inspect your parcel immediately after delivery. We strongly recommend recording a continuous unboxing video from the sealed courier package until the product is completely opened.

Once the 48-hour period has passed, damage or defect claims may not be accepted.

Contact Information

For any questions or to report a damaged or defective product, please contact us:

Lilbucker
Website: lilbucker.com
Email: [email protected]
Phone: +91 94006 75218